17 years of highly competitive IT experience in technical deliveries on multiple platforms in Banking(LTSB/DB), Manufacturing(ST), Telecom(BT) and Retail(M&S) Domains.
I have been associated with the Sopra Steria group from past 14 years and currently designated as a Service Delivery Lead for the ST Micro Electronics (AMS Program).
A summary of my experience and key accomplishments includes the following:
• Playing a stellar role for the SopraSteria Employee Trust Program on being nominated as one of the SSET Board Directors a part of Global SopraSteria Governance Model.
• Skilled in steering improvement initiatives with focus on streamlining and managing processes with proactive planning, introducing new concepts, steering change, etc.
• A keen communicator with honed interpersonal, problem solving and analytical abilities • A people’s people I find it easy communicating with team members to solve problems and provide robust and high-quality resolutions dynamically.
• I can work efficiently without any help with the AS400 system.
I have been recently granted Permanent Residency status by the Canadian government, making me a valid legitimate resource to work and live in Canada. In this respect I wish to apply for roles in the IT industry.
If you wish for any references, it can be arranged from my current employer and clients.
I appreciate your efforts in taking the time to review my credentials and experience. Looking forward to a warming conversation with you soon.
Experienced suppoting applications having worked in SYNON and utilizing DB2, RPG, RPG IV, RPGILE, CLP and AS400 query skills.
Expertise in Incident Managment, Change Management, Service Management using ServiceNow.
Effecti ve Program Management & Project Management skills.