A seasoned Sr. Manager (Department and Project Manager) with over twenty years of experience in several different industries and government agencies. A convincing and credible communicator that is able to determine an organization needs in order to define, establish and deliver solutions that fortify growth, enhance profitability and improve customer satisfaction. Knowledgeable in operating systems, data bases, programming languages, packaged applications and project management / services methodologies (PMBOK & ITIL) in the mainframe, midrange and client server environments.
Excellent interpersonal, written and verbal communication skills
Articulate, detail oriented, highly organized, skillful negotiator and persuasive professional with experience conducting presentations and leading committees
Proficient in MS Office and project management tools as well as methodologies
ACCOMPLISHMENTS (Highlights)
Directed departments for employers and clients with budgets up to $10mm annually and staffs up to 50 professionals improving staff and customer satisfaction
Developed several new consulting practices and sales opportunities for employers generating over $12mm for new business and over $60mm in new sales opportunities
Implemented over a dozen application development and packaged application software projects that greatly reduced annual expenditures while improving management, support staff and end user satisfaction
Instituted project management methodologies for several employers and clients which streamlined project deliveries, improved timelines and reduced project overall cost
Designed and implemented mainframe, midrange & client server business systems as well as wide/local area & telecommunication networks for companies and clients
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