Don Nelson REQUEST RESUME

VP Customer Support, IT and Product Management

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Works as an integral part of the senior leadership team to analyze business units to identify long and short-term business goals and align IT, software and staff resources with those objectives. Review systems and architecture to determine optimal configuration and changes needed to support business expansion and productivity. Proven success developing/implementing Enterprise Resource (ERP), Customer Relationship Management (CRM), and Product Information Management (PIM) systems. Subject Matter Expert in the technology and business needs of the following industries: distribution, retail, and manufacturing

 

My Specialties

• System & Solution Architecture
• ERP and CRM Development & Optimization
• Customer-centric Focus
• Technology Innovation & Leadership
• Change Management
• Stakeholder Relationship Building
• Software Testing
• Technology & Business Goal Alignment

• Strategic Technology Roadmap
• Global Team Management & Leadership
• Cross-functional Team Leadership
• Vendor & Partner Relationship Management
• Interpersonal Communication
• Software Rollout

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Geographic Preferences:

1. Suburban Chicago Area

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Disciplines