James Bradford Kendall McDonald
6643 Inverary Lane
Spring Hill.FL 34606
727-412-5714
jimmr2222@yahoo.com
AS/400/ ISeries Operations Specialist with over 25 years experience. Operations/Analyst with years of
experience in Problem Management (Subject Matter Expert ) Change Management ( SDLC ), Problem Tracking
(Infoman, Infoweb, Remedy ),Backup and Recovery ( HMC’s,BRMS, DR Testing) Data Replication (MIMIX)
Critical decision making, and monitoring numerous NT, Linux, Windows and
Unix Servers in very large scale IT facilities.
PROFESSIONAL EXPERIENCE
Blair Technical Solutions ( IBM Business Partner ) Markham,Ontario, Canada Feb2016- Aug2016
NOC Analyst – Network Operations Center Analyst. Perform network checks, troubleshoot communications issues. Document, log tickets and escalate to appropriate support ( telcomm, etc )
Performing system health checks on AS400s and MIMIX and troubleshoot errors.
Canon , Melville,NY Sep 2014-Aug2015
AS /400 Computer Operator / Analyst ( 1yearContract via NTTDATA ) ( Moved to Canada )
Monitoring numerous computer systems and servers utilizing a variety of tools such as Windows,
HP Openview, and CA Autosys R-11. Escalation to proper support as needed.
Royal Caribbean Cruise Lines, Atlanta, GA Feb 2014 - Jul 2014
AS/400 Operator/Analyst ( Contract via Moorecroft, Inc) ( Could not continue 7 hour commute to work )
Brooks Brothers, Farmington, CT Sep 2013 - Feb 2014
AS/400 Production Control Analyst ( 6 Month Contract Assignment via TekSystems)
IBM, Winnipeg, Manitoba, Canada Sep 2012 - Aug 2013
Mainframe Analyst ( 1 year Contract via Kelly Services in Markham,Ontario)
Covidien, Mansfield, MA Jan 2011 - May 2012
AS/400 Operator/ Analyst
and all program errors, scheduling errors or discrepancies, scheduled maintenance and nightly backups. This
involved being signed on to at times as many as 50 AS/400 Systems and or partitions ( LPARS ). Utilized the LPARS to maintain high availability in a worldwide Operation.
CIBER, Tampa, FL Nov 2010 - Dec 2010
IT Support (2 Month Contract)
Self Employed Apr 2007- Apr 2010
for spouse's business. This included order taking and delivery of her fabric product. Was limited to few short term contracting positions in I.T. due to spouse being terminally ill and having to provide her care.
CP Ships, Tampa, FL Oct 2001 - Mar 2007
System Administrator
Lincare, Clearwater, FL Sep 2000 - Oct 2001
Computer Operator, AS/400
Verizon, Tampa, FL Oct 1997 - Sep 2000
Production Control Analyst
groups.
Citicorp, Tampa, FL Dec 1995 - Oct 1997
Computer Operator, AS/400
EDUCATION
Computer Processing Institute
Certificate in Computer Operations 3.88/4.0
AS/400/ ISeries Operations Specialist with over 25 years experience. Operations/Analyst with years of
experience in Problem Management (Subject Matter Expert ) Change Management ( SDLC ), Problem Tracking
(Infoman, Infoweb, Remedy ),Backup and Recovery ( HMC’s,BRMS, DR Testing) Data Replication (MIMIX)
Critical decision making, and monitoring numerous NT, Linux, Windows and
Unix Servers in very large scale IT facilities.
Geographic Preferences:
Security Clearances: