I am a results-oriented professional with over 20 years of experience in a wide range of technologies including Software Architecture, Development, Systems Technical Support, and Project Management. I take pride in my keen leadership skills and in implementing successful strategies that exceed set goals and objectives.
As an experienced IT professional, I have an extensive background managing, designing, implementing, and maintaining multiple variations of integrated environments. I come with a unique and diversified background of talents to increase productivity through teamwork while also controlling costs. In addition, I am also a certified Six Sigma Green Belt.
Being a creative thinker, I am constantly searching for inefficient procedures, find ways to improve and streamline them, and consistently strive to boost the productivity of everyone around me while maintaining a high level of quality.
While having enabled the facilitation of employee development through coaching, effective team building, and precise problem identification skills, I have also maintained a well-blended set of technical skills and a passion for emerging technologies.
I am confident that I can offer you the skills and experience you are seeking. Please feel free to contact me at firstname.lastname@example.org or 706-463-2095.
Thank you for your consideration.
InfoSystems 10/2017 – 12/2018 Solutions Architect Interacting closely with IBM customers and other stakeholders to determine appropriate solutions and following through until a plan is in place and completed Assisted customers with IBM iSeries Application Development as needed Working with Customers evaluating their current systems and technical needs to develop and carry out appropriate IT solutions to meet their requirements Built solid customer relationships and earned client trust resulting in on-going business opportunities Evaluating and testing customer’s IBM systems for Disaster Recovery readiness
US Xpress Enterprises 10/2016 – 8/2017 Senior Applications Developer Created and maintained IBM iSeries applications for Mission Critical system applications Created and maintained application source using Rational Developer for i (RDI) and traditional “Green Screen” Worked with department Managers identifying current system issues and future needs Created and maintained applications in the Rapid Response / Mission Critical systems area Developed and carried out project plans
Xpress Global Systems, LLC 12/2001 – 7/2016 Formerly a division of US Xpress Director of Information Technology – (2/2005 – 7/2016)
Worked with business owners to re-engineer and streamline existing business processes in each area of the business Created and maintained IBM iSeries applications as needed Developed and implemented a Warehouse Management System for the IBM iSeries which allowed for more accurate monthly storage charges to customers resulting in $2.4 million in storage revenue Team member in the development and implementation of in-house written Pricing system using SMC rating modules and in-house developed algorithms facilitating the ability to easily run scenarios and adjust pricing as needed Facilitated many integrations with other systems / companies which created partnerships and created more longterm business partners while allowing for more “hands off” transactions Lead the team in the Internet site development of a Rating Inquiry and Transit Days Calculator interacting with IBM iSeries interfaces which reduced overall demand on customer service by 2 Full time employees Implemented a mobile Proof of Delivery application integrated with the back end systems allowing for real-time system updates and also reduced the DSO by up to 5 days improving cash flow and eliminated the need for hard copy documents Worked closely with upper management regarding system needs and new software / hardware evaluations IT Project Management for the entire division including over 30 locations Managed large projects using the defined SDLC process Managed the move of on-premises IBM iSeries environments and Windows Servers to a Hosted environment solution with a full Disaster Recovery solution saving the cost of a Data center on site and personnel to manage and maintain the hardware in-house. Negotiated vendor and consultant selections, contracts, and service agreements which resulted in an overall reduced cost of approximately $100,000 annually and improved service Lead team in the development of the company’s Disaster Recovery Plan for “mission critical” business applications Designed the company Intranet site and led the development and implementation Designed a work flow system with a document generator to work in conjunction with the existing change management system Researched new technology issues and questions as needed and reported back recommendations to management Interacted with support teams for systems and hardware for over 30 locations
Sarbanes Oxley compliancy for change management and data integrity Collaborated on the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, telephones, software applications, routers, firewalls, and switches Guided the development of a RF Bar coding system interfacing with existing systems Contributor on the development and implementation of custom document control process integrating with a third party imaging system Led team in migrating email environments from on-premises Microsoft Exchange to cloud based Office 365 eliminating the on-going costs for Windows servers, OS, and maintenance Worked with teams supporting all aspects of systems management, Systems sustainment, Rapid Response, EDI systems (including Gentran 400, GIS, and Sterling Managed Services), Windows applications, purchase and development of IBM iSeries applications Assisted in managing the Wide Area Network for 36 locations nationwide Managed Documentation of all major processes throughout the system Proven track record of leading/mentoring team members
Applications Manager – (8/2002 – 2/2005)
Led Development team in application architecture Participated in priority and support requirements discussions Provided guidance and support to developers Maintained proper communication with business owners Championed positive relationships between IT members and upper management Lead Developer for Warehouse and Inventory tracking applications
IT Project Manager – (12/2001 – 8/2002)
Planned, organized, and prioritized application requests Coordinated and led meetings with business owners and appropriate IT staff Defined, planned, and prioritized project tasks Tracked and managed project and task progress Prepared project documentation Worked with business owners and IT staff to schedule implementations Developed applications as needed
Hayes Computer Services 03/1998 - 12/2001 Independent Contractor – Y2K IBM iSeries Programmer / Analyst
CSI/Crown, Inc 01/1997 - 03/1998 Division of U.S. Xpress Enterprises Tunnel Hill, GA IBM Programmer / Analyst
EDUCATION: Dalton State College 1988-1990 – Business Administration and Management A.A.S ECPC 1992-1994 – A.A.S Information Technology
Programming / Management (RPG, RPGLE, RPG Free, CL, CLLE)