Mahadeva Gnanam REQUEST RESUME

System administrator

AVAILABLE   |   Permanent   |   Contract   |   Remote Only   |   Recruiters OK   |   CA   |   Posted on Feb 15, 2018

  • Over 14 years diversified background in Information Technology industry Worked with multiple co-existing environments on the AS/400, UNIX and NT.
  • Very good working knowledge of ITIL (Incident, Problem, Change, Release, DR, Service Continuity and Security Management) practices.
  • Good working knowledge of AS/400 communications including Ethernet, TCP/IP and Performance Management.
  • IBM iSeries 3rd party scheduling tools ROBOT Scheduler and BMC’s master scheduling tool CONTROL –M
  • Strong Troubleshooting and excellent problem solving skills. And innovative and creative solution generator.
  • Excellent interpersonal and communication skills. Able to prioritize and manage different competing tasks.
  • Able to work alone or part of team. And able to work well under pressure.
  • Red Hat Certified system Administrator - Red Hat Enterprise Linux 7

My Specialties

May ’17 – Present - Senior Technical SpecialistIBM iSeries

                 Kohl & Frisch Ltd, CONCORD, Ont.


  • Perform IBM iSeries administration, including system installs, PTF deployment, software installation, configuration, custom development and security.
  • Provides planning, leadership, direction, and advanced technical expertise regarding computer services for the iSeries environment.
  • Provides project management of technical staff in the implementation, coordinates projects with other stakeholders and external organizations.
  • Recommend and evaluate new and more effective approaches to system administration and operations, to include procedural changes, future hardware/software needs, and tools to enhance productivity.
  • Serves as primary point of contact and liaison with 3rd party product vendors and manage all installed product license management in all LPAR's
  • Write and maintain systems, infrastructure, and procedural and process SOP’s (Standard operating procedure).
  • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes.
  • Execute performance analysis and system tuning for optimum performance.
  • Perform problem isolation, definition, resolution and follow-up for system, application and customer problems.
  • Install, upgrade, configure, test and maintain 3rd party software applications.



Major Projects


  • Planned, installed and configure ROBOT Products (ROBOT Scheduler, Console, Alert, Reports and Trapper) to replace MPLUS.
  • Planned installed and configure application life cycle manager TURNOVER V100 from Soft-Landing (UNICOM) systems.
  • AS400 environment to 2 remote data centers, implemented MIMIX replication in near time.



Sep ’09 – May ’17    IT Specialist - IBM iSeries

                 IBM Canada, MARKHAM, Ont.

                    Provided services for national bank of Canada, EQUFIX & Rogers Communications  


  • Provide support and maintenance for multiple iSeries hardware, software and related components to ensure high levels of availability and security of the supported business applications including security compliance, high availability solutions and load balancing.
  • Participates in the planning and implementation of policies and procedures to ensure that system configuration and security is consistent with customer’s goals, industry best practices, and regulatory requirements.
  • Provide application program promotion administration and Participate in project co-ordination & implementation of business critical processes and applications.
  • Responsible for installing Operating system upgrades on a multi-partitioned iSeries and determining and acquiring Hot Fix PTFs and system upgrades from IBM and other vendors.
  • Building proof-of-concept solutions with server system technology and architecting server solutions to address client requirements.


Major Projects


  • Created migration plan, proposal and migrated i5 Power 5 Infrastructure with 3 LPAR's to the new i5 Power 6 running i5 OS V6R1M1 attached to SAN DS4800.
  • Worked With major clients Infrastructure support teams to create client access sessions, iSeries Navigator, HMC and WebSM sessions thru CITRIX.


  • Played major roll with National Banks of Canada’s WINVIW process and ROBOT Reports setup.



June ’06 – Sep ’09   AS/400 System Administrator

                  Rogers Communications INC, BRAMPTON, Ont.


  • Responsible for providing specialized technical support and direction for AS/400 system management and security management to address all enterprise initiatives and business needs.
  • Representing the department in cross-departmental projects where creative technical guidance in the area of specialty is required.
  • Maintaining a high level of support for production platforms during and after normal business hours.
  • Assisting with maintaining and verifying the appropriate degree of security is in place for the production and development application environments.
  • Identifying technical and/or business risks and either mitigating the risk or escalating to more senior management personnel for further action.
  • Deliver accurate execution of production schedules and operational requests and accurate recording of statistical data for production processing and system performance.
  • Maintaining a high level of support for production platforms during and after normal business hours.  


Major Projects  


  • Played a major role in planning, testing and migrate all AS/400 production jobs from (six production systems and one development systems) ROBOT scheduler to BMC’s master scheduler CONTROL –M.


Jan ’05 – June 06    Senior Technical Analyst

                 Canadian Imperial Bank of COMMERCE TORONTO, Ont


  • Create user/group profiles/libraries, granting/revoking object authorities, setting up system/user/group securities, securing printer output by creating output queues and assigning output. Setup system values for security and creating distribution queues for sending/receiving files through FTP.
  • Responsible to provide FIRE ID’s to manage any P1 or P2 issues and DAP [Developer Access to Production] process. Also manage and create AUDIT reports after any FIRE FIGHT issues. Maintaining all environments within CIBC Security Standards and SOX404, DAP compliance.
  • Identifying technical and/or business risks and either mitigating the risk or escalating to management or the vendors for further action.
  • Working with various performance tools like monitors, graph history, PM/400 and OS400 performance commands. Configure CPU utilization and ensure that iSeries systems have enough resources to meet the user demand and business requirement.
  • Overseeing the installation, testing, delivery and deployment of hardware and software upgrades.
  • Planning and implement yearly Disaster Recovery Test.
  • Coordinate interim application ALDON installs from UNISEN to development and production environments.  
  • Represent weekly changes in CIBC weekly global change management meeting.



Major Projects  

  • Played a major role in planning and successfully testing in house Disaster Recovery Plan for five AS400’s. As result CIBC WM moved all the iSeries DRP from Sun Guard to in house. Successfully tested the CIBC WM AS400 Disaster Recovery Plan for year 2005.
  • Planned and implemented six OS400 upgrades to V5R3, and installation of 3rd party software’s compatible to new release and apply PTF’s as required by the business.
  • Implemented  Operations Navigator for the operation group to resolve the user problems such as reset devices, passwords,  delete/move spool files to different out queues etc
  • Reasonable for yearly FundSERV communication channel [ESG] implementation.
  • Install and administrate ETRUST access control in 2 RS6000 and 2 sun Solaris servers.


1998            IBM Certified AS/400 Professional System Operator V5R2

2005            IBM Certified i5 iSeries Multiple System Administrator V5R3

2005            SUN Certified System Administrator for SOLARIS 9

2015            Red Hat Certified system Administrator - Red Hat Enterprise Linux 7

2017            CCNA - Cisco Certified Network Associate

2018            SSCP - Systems Security Certified Practitioner (ISC)2

1999           Microsoft Certified Systems Engineer (MCSE) and MCP

                             Implementing and Supporting Microsoft Windows NT Workstation 4.0

                              NT Server 4.0, Enterprise Server 4.0, IIS Server, TCP/IP, Network





  • ROBOT/SCHEDULE, SAVE, REPORTS, ALERT, MAESTRO (TIVOLI) SCHEDULER and BMC Control –M scheduler.                                   
  • TCP/IP, MQ Series, LPAR, HMC, Content Manager for AS400, OMS400, ODS400
  • Backup Recovery and Media Services (BRMS), TAPE LIBRARY 3494,3575,
  • 3995 OPTICAL Library, BACKUP EXEC 7.2, Netfinity, Client Access, Rumba.
  • AS400 QUERY, AS400 SQL, CL/400, RPG 4, JCL, TMS, MVS, TSO                                                                                      
  • Oracle8 PL/SQL, NT4, WINDOWS2000, UNIX (SOLARIS 8 and 9)
  • Trouble ticket tools - HEAT, RAMADY, Change Management system - eCMS



Geographic Preferences:

  1. Canada & USA

Security Clearances:

  1. 80000