IT Professional
Expertise in requirements, analysis, design, implementation and testing of software applications. Experience in providing user documentation and training to business users and technical staff, including offshore resources. Expertise in:
Application Development
User Training
Software Development Life Cycle
User Documentation
Application Troubleshooting
Bilingual English/Spanish
Technical Skills
Software: iSeries OS | SQL Server | MySQL | MS Office | IBM Client Access | VS 2015 | Viewpoint
Applications: Liveengage | Liveperson | KANA Response
Languages: RPG ILE | CL | SQL | PHP | JQuery
Geographic Preferences:
ard