Gary Partridge REQUEST RESUME

Principal Software Engineer

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GARY PARTRIDGE

 

 

 

PRINCIPAL SOFTWARE ENGINEER

Software Architecture & Development | Project Lifecycle Management | Customer Needs Assessment

 

Exceptional Technical Aptitude. Extensive experience directing all facets of technical operations and software development while assuring quality in delivering best-in-class IT services.

 

 

Strategic Innovator. Well-versed in executing great program management practices, process improvement techniques, and state-of-the-art strategies to enable business growth.

 

Impactful Team Leader. Demonstrated excellence in building and supervising teams to provide results in alignment with client requirements within tight deadlines and budget constraints.

Brilliant Problem Solver. Instrumental in ensuring great end-to-end customer experience by addressing concerns, resolving issues, and translating large amounts of data into creative solutions.

Technical Skills: RPG / RPGLE / SQL / CL / CLLE / SYNON Banking / Accountancy

 

 

PROFESSIONAL EXPERIENCE

Fiserv (Europe) Ltd . | London, UK                                             1993 – 2022

PRINCIPAL SOFTWARE ENGINEER

Oversee software design process, including tactical planning, market research, requirements analysis, customer journey mapping, experience testing, and product launches to meet the needs of end users. Provide expert suggestions to customers for conducting detailed analyses of software functionalities.

• Promoted collaborative work culture during testing phases and technical documentation.
• Drove improvement in customer experience by 70% and application performance by 80% through leadership, impeccable software design, and on-time development.
• Performed integrations with multiple systems, to include, ATM, point of sale, customer management, mortgages, personal loans and current accounts.

 

Al Ahli Bank of Kuwait | Kuwait City, Kuwait                           2017 – 2022

DESIGN AND LEAD TECHNICIAN

Determined project requirements and assigned tasks to the team. Generated design briefs in adherence to project proposals and client feedback. Updated work schedules and performed troubleshooting.

• Identified and mitigated risks by presenting cutting-edge design decisions.
• Supported the Egyptian banking system by smoothly modifying Signature.

 

Harrods Bank | London, UK                                                      2017 – 2017

LEAD SOFTWARE ENGINEER

Collaborated with Finance Directors and Technology Specialists on a regular basis to translate core values into action. Addressed and resolved emergent problems through sound judgment.

• Spearheaded technical migration of Harrods Bank to the Agiliti platform within five months.
• Drove seamless relocation by guiding and motivating a team of 3 to 30 Associates.

 

Voyager Alliance Credit Union | Manchester, UK                     2017 – 2017

PRINCIPAL SOFTWARE ENGINEER

Steered design, team leading, project management, coding, and debugging of software to achieve company goals. Developed standards for engineering teams by leveraging software knowledge to retain product quality.

• Directed team in a government migration project, providing the credit unions industrial strength banking systems.
• Optimized software performance by 80% through examination of software issues and successful implementation of necessary adjustments.

 

East London Credit Union | London, UK                                   2016 – 2016

LEAD CONSULTANT

Utilized software engineering tools while adhering to security protocols and best practices. Executed best-in-class strategies to optimize integration and effectiveness.

• Revised system architecture and detailed design documents while suggesting improvements and changes in compliance while still adhering to best practices and compliance standards.
• Designed, upgraded, and maintained systems to ensure future improvements.

 

Think Money Group | Manchester, UK                                     2014 – 2016

LEAD CONSULTANT

Assisted with conducting seamless testing software and comprehensive troubleshooting to drive operational efficiency while upgrading existing software.

• Increased efficiency in employers’ technologies and processes by presenting exceptional tech solutions.
• Assured appropriate compliance of software projects with quality standards and set time.
• Integrated with customers own CRM system.

 

Tesco Bank | Edinburgh, UK                                                     2009 – 2014

LEAD FISERV CONSULTANT | PRINCIPAL SOFTWARE ENGINEER

Managed the execution of Tesco Bank Current account project from inception to completion while providing technical design and support.

• Recognized with the Excellence Award in 2011 for outstanding performance.
• Contributed to a Joint Venture with the Royal Bank of Scotland by efficiently migrating RBS accounts to the Signature of 8M customers, 2M accounts, and 150M transactions.
• Served as active Lead Fiserv consultant by bringing recommendations on the Tesco Bank migration to Signature, unsecured lending, savings and current accounts, General Ledger, and images.

 

 

 

Piraeus Bank | Athens, Greece                                                  2007 – 2008

JOINT LEAD TECHNICIAN

Met business requirements through the creation of effective technical solutions. Participated in design assessments and improvements. Analyzed and resolved application issues in a timely fashion.

• Deployed Signature (a branch network) and ATMS while migrating from MIDAS.
• Administered all phases of SDLC, ensuring delivery of high-quality products.

 

ABN AMRO | Amsterdam Area, Netherlands                            2003 – 2009

LEAD CONSULTANT

Offered products and services to fulfill business needs, including software solutions. Leveraged analytical skillset to provide technical support to customers regarding IT projects and systems.

• Devised and rolled out ICBS into a Dutch Bank through strategic planning.
• Invented new systems/processes, enhancing efficiency, reducing costs, and increasing revenue.

 

Egg | Dudley & Derby, UK (The First Internet Bank In UK)       1996 – 2010

LEAD TECHNICAL CONSULTANT

Identified, gathered, and documented requirements by communicating with clients. Aided in project management, including maintaining project timelines and budgets.

• Played a key role as a Lead Technical Consultant for implementing and modifying ICBS.
• Designed, created, and employed performance management solutions.

 

ADDITIONAL EXPERIENCE:

Lead Technician, Capital One, London, UK

Lead Technician, Millennium BCP, Paris Area, France

Senior Solutions Consultant, Birmingham Midshires, Wolverhampton, UK

Lead Consultant, Fiserv, London, UK

Technical Resource | Lead Analyst Programmer, Heart of England Building Society, Warwick, UK

Systems Analyst, London Bridge, Gloucester, UK

Analyst Programmer, Engelhard, Cinderford, UK

 

 

My Specialties

Banking or Manufacturing

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Geographic Preferences:

1. Remote
2. UK

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Disciplines