My experiences have been in and have touched many areas of the Information Technology field. Even though I have remained in the Sr. Programmer Analyst role throughout the years, I have been blessed with being able to experience much more than just the typical analysis, design, development, testing, installation and production support.
Additional knowledge, experiences and roles are listed below.
- assumed business analyst role in gathering and documenting of business requirements
- assisted business in research of issues, determined root cause, impact and provided resolutions
- provided initial analysis and time estimates of business requests for future projects
- assumed a quality assurance role in creating test plans, test data and executing tests
- created training materials and conducted training classes
- coordinated and managed offsite and offshore staff
- experience with SDLC, Waterfall, Agile, TFS, exposure to HTML/XML
Medical Mutual, Brooklyn, OH 2019 - 2023
Sr. Programmer Analyst
(hired on as a contracting position)
Genelco (Insurance System application)
- completed analysis, design, development, testing, installation and production support
- AS400/iSeries/IBM i COBOL based application
GBAS (Insurance System application)
- completed analysis, design, development, testing, installation and production support
- AS400/iSeries/IBM i RPGIII, RPGIV, RPGILE and RPGFree based application
Turnover (AS400/iSeries source code management software)
Farmers Insurance, Cleveland, OH 2017 - 2019
Sr. Programmer Analyst
(hired on as a contracting position)
POINT (PMSC Insurance System application)
- completed analysis, design, development, testing, installation and production support
- AS400/iSeries/IBM i COBOL based application
Implementor/MKS (AS400/iSeries source code management software)
Nationwide Insurance, Cleveland, OH 2006 - 2017
Sr. Programmer Analyst
Insurance System Application
- completed analysis, design, development, testing, installation and production support
- AS400/iSeries/IBM i RPGIII, RPGIV, RPGILE and RPGFree based application
- Arkansas and Rhode Island Project
- entry into new states
- Billing Accuracy Project
- synchronized information on user interface screens and the insured’s documents
- Commissions Payable Project
- applied new marketing rules as to when agency commissions are/are not paid out
- Daily Agency Fax to WEB Project
- converted sending faxes of Daily Agency report to an online WEB based report
- Delaware Prevention Accident Course Project
- applied new Delaware state rules on driver accident prevention course
- Electronic Funds Transfer EFT CAPS Project
- rerouted EFT transactions from one banking institution to another
- NSS to EA Agency Commissions Project
- applied new marketing rules for NSS agents vs. EA agents
- Policy and Agency Distribution Channels Project
- set up and capture policy and agency distribution channels
ELIXIR, DOC1 and HPX (third party software for documents/forms residing on AS400/iSeries)
- generated, prepared raw data to be merged and printed on documents/forms
- completed analysis, design, development, testing, installation and production support
- AS400/iSeries/IBM i RPGIII, RPGIV, RPGILE and RPGFree based application
Implementor/MKS (AS400/iSeries source code management software)
- assisted with initial installation and training
- utilized and a point person for support, issues
Alpha Security Products, Inc., Canton, OH 2005
Sr. Programmer Analyst and QA
(hired on as a contracting position)
Manufacturing and Distribution Application
- completed analysis, design, development, testing, installation and production support
- S/36, AS400/iSeries RPGIII and RPGIV based application
Westfield Insurance, Westfield, OH 2002 - 2005
Sr. Programmer Analyst and QA
(hired on as a contracting position)
SOCS (claims system application)
- completed analysis, design, development, testing, installation and production support
- AS400/iSeries COBOL based application
- created and executed QA functionality test matrices
- assisted functionality testing with customers
TurnOver (AS400 source code management software)
- initial installation, conducted initial training, and applied vendor software upgrades
- utilized and was point person for support, issues
Barnes Distribution, Cleveland, OH 1999 - 2002
Sr. Programmer Analyst
ASI System (manufacturing and distribution application)
- completed analysis, design, development, testing, installation and production support
- AS400 COBOL based application
- applied vendor software upgrades
POSPORT Interface (third party software for credit card payments residing on AS400)
- provided production support and enhancements to interface
Implementor (AS400 source code management software)
- initial installation, conducted initial training, and applied vendor software upgrades
- utilized and was point person for support, issues
Credit General Insurance Company, Cleveland, OH 1996 - 1999
Sr. Programmer Analyst
POINT (PMSC Insurance System application)
- completed analysis, design, development, testing, installation and production support
- AS400 COBOL based application
- applied vendor software upgrades
DOCUCORP (third party software for documents/forms residing on server/workstation)
- initial installation, and applied vendor software upgrades
- created documents/forms
- completed analysis, design, development, testing, installation and production support
Implementor (AS400 source code management software)
- initial installation, conducted initial training, and applied vendor software upgrades
- utilized and was point person for support, issues
Developed project plans and tracking, came within 8% of budgeted hours
State Industrial Products, Cleveland, OH 1995 - 1996
Sr. Programmer Analyst
- converted account receivables from Harris System (AS400 RPG) to Platinum
- assisted with conversion training
- automated accounts payable download from AS400 to Platinum
- developed accounting reports using Crystal Report Writer and Forest and Trees
Continental Insurance Corp., Cranbury, NJ 1988 - 1995
Sr. Programmer Analyst
Account Management System Application Project
- automated Underwriter's Account Workflow from a manual process
- completed analysis, design, development, testing, installation and production support
- created training materials and conducted training classes
- Lotus Notes based application
- built and installed Lotus Notes servers and PC desktop workstations
Motor Truck Cargo/Contractor's Equipment Rate/Quote Application Project
- automated rate/quote from a manual process
- completed analysis, design, development, testing, installation and production support
- created training materials and conducted training classes
- IBM OS/2 server, AS400 COBOL and PC COBOL based application
- built and installed OS/2 servers and PC desktop workstations
Underwriter Adjuster Workstation Application Project
- automated Underwriter Adjuster’s process from a manual process
- completed analysis, design, development, testing, installation and production support
- created training materials and conducted training classes
- IBM OS/2 server, AS400 COBOL and PC COBOL based application
MONITOR Interface (third party software for medical cost containment residing on server)
- migrated and provided production support of vendor data from server to AS400
- IBM OS/2 server, AS400 COBOL and PC COBOL based application
- applied vendor software upgrades
PPO Vendor Interface (third party software for preferred providers residing on server)
- redesigned loading of third party vendor data
- completed analysis, design, development, testing, installation and production support
- IBM OS/2 server, AS400 COBOL and PC COBOL based application
NCCI Statutory Required Enhancements Project
- completed required statutory modifications
- completed analysis, design, development, testing, installation and production support
- AS400 COBOL and PC COBOL based application
Intermerge (third party software for documents/forms residing on server/workstation)
- coordinated outsourced development of Workers’ Compensation state forms
- Rochester Institute of Technology students
- applied vendor software upgrades
Release Manager (for inhouse and outsourced enhancements)
- promoted application modifications from development, to QA and to Production
Geographic Preferences:
ard